Effective Date: 01/01/2025
At SportzFundaShop, we strive to ensure that your orders are processed and delivered efficiently. This Shipping & Delivery Policy outlines the terms and conditions governing the shipping and delivery of products purchased from our website.
1. Order Processing
- Orders are typically processed within 1-3 business days after payment confirmation.
- Orders placed on weekends or public holidays will be processed on the next business day.
- You will receive an email confirmation with your order details and tracking information once your order is shipped.
2. Shipping Methods & Delivery Times
We partner with trusted courier services to ensure timely delivery across India. Delivery times may vary based on your location:
- Metro Cities: Delivery within 3-5 business days.
- Other Locations: Delivery within 5-10 business days.
- Remote areas may require additional delivery time.
3. Shipping Charges
- Shipping charges are calculated at checkout based on the weight, dimensions, and destination of your order.
- Free shipping may be available for orders exceeding a specified amount, as per promotional offers.
4. Delivery Locations
We currently ship across India. Unfortunately, we do not offer international shipping at this time. If your delivery location is not serviceable, our customer support team will contact you to discuss alternative options.
5. Order Tracking
Once your order is dispatched, you will receive a tracking number via email or SMS. Use this number to monitor the progress of your shipment through the courier’s website or tracking system.
6. Packaging
We take great care to ensure that all products are securely packed to prevent damage during transit. If you notice any damage to the packaging upon delivery, please report it immediately.
7. Missed Deliveries
If delivery is unsuccessful due to incorrect address details or the recipient’s unavailability, the courier will attempt re-delivery. Additional charges may apply for repeated delivery attempts or address corrections.
8. Lost or Damaged Shipments
- If your order is lost or damaged during transit, please notify us within 48 hours of receiving the delivery (or the expected delivery date).
- We will coordinate with the courier service to resolve the issue and may offer a replacement or refund, subject to investigation.
9. Delivery Delays
While we aim for timely delivery, certain factors beyond our control, such as weather conditions, public holidays, or courier service disruptions, may cause delays. We appreciate your patience and will keep you updated in such cases.
10. Contact Us
For questions or concerns about your order or our shipping policy, please contact us:
SportzFundaShop
Gali Number 14
Bhikam Colony, Ballabhgarh, Faridabad, Haryana 121004
sportzfundashop@gmail.com
9718886500